Dreamio Privacy Policy

Effective Date: 2024/09/01

At Dreamio, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and mobile app, as well as the choices you have regarding your data. By using Dreamio, you agree to the terms described in this policy.

1. Information We Collect

When you use Dreamio, we collect different types of information to provide and improve our services. This includes:

a. Personal Information

When you sign up for Dreamio, we collect personal information such as:

Nickname
Email Address
Location (optional)

b. Dream-Related Data

Dreamio is a platform where users share and interpret dreams. We may collect:

The dreams you share with the community.
Your interpretations of other users’ dreams.
Any comments, likes, or other interactions you make within the platform.

c. Usage Data

We automatically collect certain information about how you use Dreamio:

Device information (type of device, operating system, app version).
IP address and other log data.
Browser type and access times (for website users).
Interaction data (pages visited, links clicked, features used).

d. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve Dreamio. Specifically, we use your data for:

a. Platform Operations

To facilitate dream sharing, interpretation, and communication.
To manage user accounts and provide customer support.
To send important updates related to the platform, such as policy changes or system alerts.

b. Customizing Your Experience

To personalize your experience by recommending dream interpretations and other content based on your activity.
To show relevant dreams or interpretations based on your location (if provided) and preferences.

c. Security and Compliance

To detect, prevent, and address technical issues, fraud, and misuse of our services.
To comply with legal obligations and enforce our terms of service.

d. Marketing and Communication

With your consent, we may send you promotional communications, such as newsletters or notifications about new features. You can opt-out at any time.

3. Sharing Your Information

We value your privacy and will not sell or share your personal information with third parties, except in the following circumstances:

a. Service Providers

We may share your data with third-party service providers who help us operate the platform (e.g., cloud storage, analytics services, etc.). These providers only access the information necessary to perform their tasks and are bound by confidentiality agreements.

b. Legal Compliance

We may disclose your personal information if required by law, to respond to lawful requests by public authorities, or to protect our rights or the safety of others.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such changes in ownership or transfer of data.

4. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption, secure servers, and restricted access to data. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Privacy Choices

You have control over your personal information and can make choices about how it is used:

a. Account Settings

You can review, update, or delete your personal information directly through your Dreamio account settings. If you choose to delete your account, your data will be removed from our active systems, although some data may remain in archived records for legal purposes.

b. Communication Preferences

You can opt-out of marketing communications by following the unsubscribe instructions included in our emails, or by adjusting your notification settings in the app.

c. Access and Data Portability

You have the right to request access to the personal information we hold about you and, in some cases, request to receive a copy of that information in a portable format. To exercise this right, please contact us at contact@dreamio.com.

d. Cookies

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect your ability to use certain features of Dreamio.

6. Children’s Privacy

Dreamio is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it. If you are a parent or guardian and believe your child has used Dreamio without your consent, please contact us at contact@dreamioapp.com.

7. International Data Transfers

Dreamio operates globally, and your information may be stored and processed in countries outside your own. By using our platform, you consent to the transfer of your data to these countries, which may have different data protection laws. We ensure that such transfers comply with applicable laws and implement appropriate safeguards.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make significant changes, we will notify you by email or through an in-app notification. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: contact@dreamio.com

By using Dreamio, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your dreams.